Terms of Service

1. Acceptance of Terms

By accessing our website (https://iptvprimeus.shop), requesting a free evaluation trial, or purchasing a subscription from PrimeUS ("PrimeUS", "we", "us"), you confirm that you have read, understood, and agreed to be bound by these Terms of Service.

If you do not agree with any portion of these terms, please do not use our website or purchase our services.

2. Description of Services

PrimeUS provides digital television streaming account credentials (including Xtream Codes API access and M3U playlist URLs) that enable subscribers to access live channels, sports broadcasts, and on-demand video over their existing high-speed internet connection.

Our service delivers digital access credentials for use with compatible third-party media player applications (such as TiviMate, IPTV Smarters Pro, and Smart IPTV). PrimeUS does not manufacture or supply physical set-top box hardware.

3. Subscriptions & Pricing

We offer fixed-term subscription packages in 1, 3, 6, and 12-month durations, as well as multi-screen packages (such as 2-Screen plans). All rates are displayed in United States Dollars (USD) as published on our Pricing Plans page.

All subscriptions feature clear upfront pricing. There are zero equipment rental fees, hidden activation surcharges, or forced multi-year contracts.

4. Payment & Order Confirmation

Payments must be completed prior to the activation of your subscription package. Orders submitted through our checkout system initiate direct confirmation with our official support desk. Upon payment verification, access credentials are dispatched to your provided contact channel.

5. Credential Delivery

Upon successful order verification with our team, your Xtream Codes API credentials (Server URL, Username, and Password) and/or M3U playlist link are delivered via WhatsApp or email alongside setup guidance. If you do not receive your credentials within the expected timeframe, please reach out to our WhatsApp desk.

6. Acceptable Use Policy

Subscriptions are provided exclusively for personal, private, non-commercial residential viewing. Subscribers agree to the following conditions:

• You may not re-stream, broadcast publicly, redistribute, or resell PrimeUS stream credentials.
• You may not capture, rip, or duplicate content for unauthorized commercial exploitation.
• You may not share account credentials with third parties outside your household.
• Violations of this Acceptable Use Policy will result in immediate credential revocation without refund.

7. Device & Connection Limits

Subscribers may configure their credentials on multiple personal devices (e.g. Firestick, Smart TV, phone). However, simultaneous streaming limits are strictly enforced:

• Standard Plans (1, 3, 6, 12 Months): 1 active simultaneous stream.
• Multi-Screen Plans (2 Screens): 2 simultaneous active streams within the same household.

Exceeding your concurrent stream allocation will cause stream interruption or temporary account lockout.

8. Duration & Non-Recurring Billing

Subscriptions run for the exact duration chosen at checkout and expire automatically at the end of that period. We do not place customers on automatic recurring billing. To continue service, subscribers actively initiate renewal through our support desk.

9. Evaluation Trial & Refund Terms

We strongly encourage all prospective viewers to take advantage of our free 24-hour evaluation trial before purchasing any paid plan. This allows you to evaluate stream quality and player compatibility on your home network.

Refund requests are governed by our dedicated Refund & Cancellation Policy.

10. Availability & Disclaimers

We deliver streaming services on a commercially reasonable best-efforts basis. Channel feeds, resolution availability (such as 4K and FHD), and program schedules originate from source broadcast feeds and are subject to change.

Streaming quality depends directly on your internet bandwidth, ISP routing, Wi-Fi conditions, and device hardware. PrimeUS is not responsible for playback limitations resulting from local network throttling or hardware incompatibility.

11. Limitation of Liability

To the maximum extent permitted by applicable law, PrimeUS and its operators shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from service interruptions, broadcast feed changes, or inability to access streams. In any circumstance, our aggregate liability is limited to the subscription fee paid during the active subscription period.

12. Intellectual Property & Trademarks

All third-party trademarks, logos, service marks, and brand names referenced on this site (including Amazon, Fire TV, Apple, Android, Samsung, LG, TiviMate, and IPTV Smarters) are the property of their respective trademark holders. Their mention is strictly for hardware and player compatibility guidance and does not indicate sponsorship or endorsement.

13. Changes to Terms

We reserve the right to revise these Terms of Service as our service evolves. Revisions become effective immediately upon posting to this page with an updated revision date.

14. Contact & Disputes

If you have questions regarding these terms, please contact our support team: